Refund policy

Refund & Return Policy

1. 30-Day Returns (all products) You have 30 days after receiving your order to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging, with your order number or proof of purchase.

To start a return, email us at hi@proudofchrist.com. We'll reply with the return address and instructions. Return shipping is paid by the customer, unless the item arrived damaged, defective or wrong.

Not returnable: gift cards and personalized or custom-made items.

2. 90-Day Faith Guarantee (Bible in One Year books only) Our Bible in One Year books (English & Spanish editions) are covered by an extended guarantee, on top of the 30-day returns above.

We believe in this book. If you give it an honest try and it doesn't help you grow in God's Word, we'll refund you. You don't have to tell us why, and you keep the book.

How it works:

  1. Use the book for at least 45 days within 90 days of delivery, filling in the Reflection & Notes space as you go.
  2. Between day 45 and day 90 after delivery, email hi@proudofchrist.com with your order number and clear photos of your Reflection & Notes pages covering at least 45 days of reading.
  3. Once we've reviewed your photos, we'll refund what you paid for the book(s).

Why we ask for photos: this guarantee is for readers who truly gave the book a chance. Checking your pages keeps it fair for everyone and protects it from abuse, so we can keep offering it.

Conditions:

  • One guarantee claim per customer or household.
  • The refund covers the amount paid for the book(s). Shipping fees and add-ons (highlighters, pens, bookmarks, jewelry, bags) are not included, but they can still be returned under the 30-day policy. On Buy 1, Get 1 orders, we refund what you paid.
  • Not covered: blank or barely filled reflection pages, claims made before day 45 or after day 90, and books purchased from other retailers such as Amazon or TikTok Shop, which follow that platform's return policy.

3. Damaged, defective or wrong items Please check your order when it arrives. If an item is damaged, defective, wrong or missing, email us within 30 days of delivery with your order number and a photo, and we'll send a replacement or refund you at no cost. No need to send the item back unless we ask.

4. Exchanges The fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order.

5. European Union 14-day cooling-off period If your order is shipped to the European Union, you can cancel or return it within 14 days for any reason, without justification. The item must be unused and in its original packaging, with proof of purchase.

6. Refunds We'll let you know once your return or guarantee claim has been reviewed and whether it's approved. Approved refunds go back to your original payment method within 10 business days. Your bank may need a few extra days to post it. If more than 15 business days have passed since approval, contact us at hi@proudofchrist.com.